Built for our own business.
AI agent for Odoo
It drafts replies and actions in Odoo; a person approves each one. In development — join the waiting list.
The problem
Customers write in many places — website chat, WhatsApp, e-mail — and many questions repeat. AI can draft answers quickly, but a wrong answer sent in a business’s name is worse than a slow one.
What we are building
An AI agent inside Odoo Community. It reads the customer’s message and their history in Odoo, and drafts a reply or an action — a ticket, a quote, a payment reminder. A person approves, edits or rejects each draft. By default, nothing reaches the customer without that decision.
One core connects the channels and keeps one history per customer. On top of it sit the skills a business chooses: support, finance, sales, service, stock and a daily summary for the owner.
Technology
The agent is being built inside Odoo Community and will work with one of the leading AI models. You choose which one, on your own account with the AI provider, so the account and its costs stay yours. A person approves every reply before it goes out.
For technical readers: Python (Odoo 19 Community); the AI provider’s API under the client’s own account.
What is hard
- Only the right data. When the agent looks something up, it may see the customer it is talking to and nobody else. Passwords and card numbers are removed from the text before anything is sent to the AI model.
- Drafts that fit the channel. WhatsApp and website chat do not show formatting, so drafts there are plain text with links written out; only e-mail drafts are formatted.
Result and status
In development. We are deliberately not giving a date or a price. It will run on Odoo Community on your own server; Odoo Online cannot run extra modules. Support for Odoo Enterprise on your own server is planned.
A live demo is available on request.
Code
Not published yet.
Join the waiting list
The agent is in development. Leave your details and we will let you know first.